xv) Four Habits To Learn From Experience

Be prepared to heighten the following 4 habits so that you are able to extract more value from your experiences.

i) a learning mindset (looking for opportunities, not shortfalls)

ii) the ability to seek diversity of experience (instead of falling back on stereotypes)

iii) reflective techniques (evaluate, plan, question and coach)

iii) retention skills (it is more than memory) (source: Catherine Fox, 2011)

. Need to understand there is a difference between skill and knowledge and how to build skills. Knowledge is a subset and contributes to building a skill. For example, a journalist might have developed great knowledge about a professional sport s/he watches and reports on but lacked the skills needed to play in the game successfully. The 70 ‐ 20 ‐ 10 approach reflects how to build work skills, ie

- 70% on-the-job experience

- 20% mentoring/executive coaching

- 10% formal training from attending courses

Usually on-the-job experience and mentoring are provided by the industry while formal learning is delivered outside the industry, ie education sector. Linked with this is the importance of feedback

(source: Steve Vamos, 2012)

Organisations can learn form sporting teams. For example the objectives and strategies of a successful AFL football club (Geelong, ie "Cats")

i. Win premierships

- high quality player recruitment

- an extensive and challenging development pathway

- a holistic player development program

- effective player list management

ii. Grow our commercial profit in popularity

- maintain a customer service action rating of above 80% each year from our sponsors and members

- deliver and constantly evaluate our strategic brand marketing plan

iii. Provide genuine benefits to the camps' community

iv. Infrastructure development

v. Have great people and a unified culture

vi. Deliver ongoing and enhanced profitability each year

vii. Operate a well structured corporate governance structure

viii. Provide environmentally responsible facilities and effective information technology and communication structure

(source: Tony Walker, 2014)