Technique1.2 Some Symptoms of a Dysfunctional Organisation
Are any of these statements correct? Answer "true" or "false" to the statements below
| Statements about your Organisation |
Answers |
|
|
|
True |
False |
|
1. Over‐attributing of the organisation's problems to people with challenging behaviours |
|
|
|
2. Development of organisational plans, policies and procedures without the input from people who will be implementing, or be most directly affected by them |
|
|
|
3. Resignation of high‐quality performer and creative thinkers |
|
|
| 4. "Us" versus "them" talk |
|
|
|
5. Complaining after a meeting is over |
|
|
|
6. Expensive training programs aimed to fix staff performance |
|
|
|
7. In meetings no one asks questions and/or no problems are solved |
|
|
|
8. Recurrent absenteeism and tardiness problems |
|
|
|
9. "Couldn't care less" approach to work |
|
|
| 10. Stressful work conditions or relationships |
|
|
| 11. Lawsuits against the organisation |
|
|
| 12. Widespread dissatisfaction with promotions, assignments, terminations; labour unrest |
|
|
|
13. Threatening behaviour by supervisors, managers and other staff |
|
|
|
14. Lack of suggestions for improvement |
|
|
|
15. Issues, such as race and gender, are not openly discussed; if they are discussed, no real change in hiring, promotions, etc takes place |
|
|
|
16. Many layers of approval for simple transactions |
|
|
|
17. Loss of customers who complain about poor service |
|
|
| 18. Resistance to performance appraisals |
|
|
|
19. People feeling that they get no feedback |
|
|
|
20. An overly large number of personal policies; an enforcement approach to rules: arguments about the rules |
|
|
| 21. Instances of unethical behaviour |
|
|
|
22. Negative feelings about the organisation as shown by lack of pride, cynicism, etc |
|
|
|
23. A very active rumour mill |
|
|
(source: David Pitonyak, 2007)